Amazon may have had one of its best Cyber Mondays in reported history, but it doesn’t mean that the holiday shopping season went off without a hitch.
The company had some trouble getting all of its orders delivered on time for Christmas, after promising customers the same speedy delivery as usual. Amazon Prime members, in particular, are promised two-day shipping on Prime-eligible products, whether it’s Christmastime or not.
Unfortunately, last-minute shopping and overloads at UPS left Amazon customers waiting by the window on Christmas morning.
To make up for it, Amazon announced last week that they would offer $20 gift cards to customers who didn’t receive their presents on time. UPS is also issuing refunds.
Long story short, Amazon certainly doesn’t want to deal with this (or lose money issuing refunds) again.
It’s been mere weeks since Amazon CEO Jeff Bezos introduced the idea of delivery drones, which…
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